Call Center Specialist Job From Bigclient Company Limited, Apply Now

Job Title: CALL CENTER SPECIALIST

Company Description

BIGCLIENT COMPANY LIMITED is a leading company in medicine distributions, logistics management, order fulfillment, storage facilities, drop shipping, mobile money agency, and gas distributions. We strive to provide top-notch services to our customers and ensure timely delivery of products.

Role Description
This is a full-time on-site role as a Call Center Specialist at our Dar es Salaam office. The Call Center Specialist will be responsible for handling customer inquiries, resolving customer problems, providing product information to customers, and processing orders. They will also maintain accurate customer records and participate in customer retention activities.

Qualifications

Customer Support, Customer Service, and Contact Centers skills
Excellent communication skills, both written and verbal
Computer Literacy and proficiency in Microsoft Office
Ability to work in a fast-paced environment and handle multiple tasks at once
Strong problem-solving skills and ability to think creatively
Experience in a call center or customer service environment is a plus
Fluent in both English and Swahili

To Apply Click Here

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